Accountability

Surveys conducted by the Barrett Values Centre around the world show that employees universally long for organizational cultures with greater accountability.

The simple fact appears to be that most people and organizations don't know how to do accountability. People are afraid to make specific promises or requests because they are concerned that they will be held personally responsible for the lack of organizational alignment and coordination.

Worse, people are afraid (in many organizations with good reason) to admit when they have made a mistake, or to mention that their boss has made one. In the medical field, this difficulty with truth telling has literally led to the deaths of thousand of patients, but it has disastrous results in any field.

In a healthy organization, people are able to not only see the situation through the eyes of the patient, customer, or client. They are also able to let co-workers and clients know immediately about changes that impact their ability to deliver as promised, so everyone can adapt accordingly. People don't blame in healthy cultures.

DramaWorks loves to dig deep and role-play very specific behaviors around accountability with input from both live or virtual audiences. This happens with clients at conferences, workshops, family meetings, in video projects or on the web. No value is more important to the foundation and integrity of a healthy, resilient organization. How might this work for you?